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Savings Service Charges

WEF: 05.03.2021   
Sr.No. Product Name IZB SAVE PLUS ACCOUNT
1
Target Group Children (under guidance) Individual and Joint Account holders
2
Account Opening
Requirement
KYC requirement as stipulated
3
Type of Account Pure Savings
4
Rate of Interest 6% p.a payable twice- yearly
5
Maintenance
Charges
Free
6
Minimum Balance Reqrmt K1,000/-
7
Minimum
Balance Charge
K25/-
8
Cheque Book charge N/A
9
SMS Alert Free
10
Internet Banking Free (viewing only)
11
Monthly
Statement
Free once per month
12
Duplicate/Interim Statement K25/- per page
13
Transaction Fee Free
14
E-statement Available - Free
15
Closure of a/c Free
16
Cash Deposits (At any IZB Branch) Free
17
Cash withdrawal Charge (at any IZB
branch)
Free
18
Issuance of
Deposit Book
Free
19
IZB Visa Chip Debit Card - Charges Issuance Fee-Free Monthly Fee-Free Renewal of Card - Free
Card Replacement (damaged/lost)- K100/- per card.
PIN Regeneration- Free
20
IZB ATMs Cash Withdrawals- K6/-
Balance Enquiry-Free Mini Stmnts – K3/-
21
Other Bank’s VISA enabled ATMS in
Zambia
Cash Withdrawal - K12/-
Balance Enquiry – K 3/-
22
Other Banks VISA enabled ATMs (abroad) Cash Withdrawal – K25/-
Balance Enquiry – K10/-
23
Visa Dispute Fee Free, however, if the matter goes for arbitration, appropriate fees shall apply on a cost
recovery basis.
24
ATM Cash Withdrawal Limit per day (at IZB ATM / other
ATM)
K10,000 per day (subject to balance available in account)
25
Purchase
transaction Limit per day
K25,000 per day (subject to bal available in a/c)
26
Online Payment Limit per day K15,000 per day (subject to bal
available in a/c)
27
Return of cheques NA
28
Stop Payment
Instructions
NA

WEF: 05.03.2021   
Sr.No Product Name IZB Classic Savings Account
1 Target Group Individual and Joint Account holders/Charitable
Organisations
2 Account Opening Requirement KYC requirement as stipulated
3 Type of Account Savings with cheque book facility
4 Rate of Interest 2.5% p.a payable twice-yearly
5 Maintenance Charges K20/- per month
6 Minimum Balance Reqrmt K250/-
7 Minimum Balance Charge K25/-
8 Cheque Book charge 25 leaves –K 2.50 per leaf
50 leaves –K2.20 per leaf
9 SMS Alert Free
10 Internet Banking Free
11 Monthly Statement On the ATM facility
12 Duplicate/Interim Statement K25/- per page
13 Transaction Fee Free
14 E-statement Available - Free
15 Closure of a/c Free
16 Cash Deposits (At any IZB Branch) Free
17 Cash withdrawal Charge (at any IZB
branch)
Free
18 Issuance of Deposit Book K30/- per book
19 IZB Visa Chip Debit Card - Charges Issuance Fee-Free
Monthly Fee-Free
Renewal of Card -           Free
Card Replacement (damaged/lost)-
K100/- per card.
PIN Regeneration-Free
20 IZB ATMs Cash Withdrawals-K6/-
Balance Enquiry-Free
Mini Stmnts – K3/-
21 Other Bank’s VISA enabled ATMS in
Zambia
Cash Withdrawal -K12/-
Balance Enquiry –
K3/-
22 Other Banks VISA enabled ATMs (abroad) Cash Withdrawal – K25/-
Balance Enquiry – K10/-
23 Visa Dispute Fee Free, however, if the matter goes for arbitration, appropriate fees shall apply on a cost recovery basis.
24 ATM Cash Withdrawal Limit per day (at IZB ATM / other ATM) K10,000 per day (subject to balance available in account)
25 Purchase transaction Limit per day K25,000 per day (subject to bal available in a/c)
26 Online Payment Limit per day K15,000 per day (subject to bal available in a/c)
27   Return of cheques For financial reasons (Refer to Drawer) K 510/- per cheque
For other reasons - Free
28 Stop Payment Instructions K250/- per occasion

WEF: 05.03.2021  
Sr.No Product Name Savings (TISUNGE)
1 Target Group Individual and Joint Account holders
2 Account Opening Requirement KYC requirement as stipulated
3 Type of Account Savings
4 Rate of Interest NIL
5 Maintenance Charges Free
6 Minimum Balance Reqrmt K100/-
7 Minimum Balance Charge K25/-
8 Cheque Book charge NA
9 SMS Alert Free
10 Internet Banking NA
11 Monthly Statement On the ATM facility
12 Duplicate/Interim Statement K25/- per page
13 Transaction Fee Free
14 E-statement NA
15 Closure of a/c Free
16 Cash Deposits (At any IZB Branch) Free
17 Cash withdrawal Charge (at any IZB
branch)
Free
18 Issuance of Deposit Book K30/- per book
19 IZB Visa Chip Debit Card - Charges Issuance Fee-Free
Monthly Fee-Free
Renewal of Card -           Free
Card Replacement (damaged/lost)-
K100/- per card.
PIN Regeneration-Free
20 IZB ATMs Cash Withdrawals-K6/-
Balance Enquiry-Free
Mini Stmnts – K3/-
21 Other Bank’s VISA enabled ATMS in
Zambia
Cash Withdrawal -K12/-
Balance Enquiry –
K3/-
22 Other Banks VISA enabled ATMs (abroad) Cash Withdrawal – K25/-
Balance Enquiry – K10/-
23 Visa Dispute Fee Free, however, if the matter goes for arbitration, appropriate fees shall apply on a cost recovery basis.
24 ATM Cash Withdrawal Limit per day (at IZB ATM / other ATM) K10,000 per day (subject to balance available in account)
25 Purchase transaction Limit per day K25,000 per day (subject to bal available in a/c)
26 Online Payment Limit per day K15,000 per day (subject to bal available in a/c)
27 Return of cheques NA
28 Stop Payment Instructions NA

WEF: 05.03.2021 
Sr.No Product Name Savings (TONSE)
1 Target Group Individual and Joint Account holders
2 Account Opening Requirement KYC requirement as stipulated
3 Type of Account Savings
4 Rate of Interest NIL
5 Maintenance Charges Free
6 Minimum Balance Reqrmt K40/-
7 Minimum Balance Charge K25/-
8 Cheque Book charge NA
9 SMS Alert Free
10 Internet Banking NA
11 Monthly Statement On the ATM facility
12 Duplicate/Interim Statement K25/- per page
13 Transaction Fee Free
14 E-statement NA
15 Closure of a/c Free
16 Cash Deposits (At any IZB Branch) Free
17 Cash withdrawal Charge (at any IZB
branch)
Free
18 Issuance of Deposit Book K30/- per book
19 IZB Visa Chip Debit Card - Charges Issuance Fee-Free
Monthly Fee-Free
Renewal of Card -           Free
Card Replacement (damaged/lost)-
K100/- per card.
PIN Regeneration-Free
20 IZB ATMs Cash Withdrawals-K6/-
Balance Enquiry-Free
Mini Stmnts – K3/-
21 Other Bank’s VISA enabled ATMS in
Zambia
Cash Withdrawal -K12/-
Balance Enquiry –
K3/-
22 Other Banks VISA enabled ATMs (abroad) Cash Withdrawal – K25/-
Balance Enquiry – K10/-
23 Visa Dispute Fee Free, however, if the matter goes for arbitration, appropriate fees shall apply on a cost recovery basis.
24 ATM Cash Withdrawal Limit per day (at IZB ATM / other ATM) K10,000 per day (subject to balance available in account)
25 Purchase transaction Limit per day K25,000 per day (subject to bal available in a/c)
26 Online Payment Limit per day K15,000 per day (subject to bal available in a/c)
27 Return of cheques NA
28 Stop Payment Instructions NA

WEF: 05.03.2021   
Sr.No Product Name IZB Privilege Savings Account
1 Target Group Individual and Joint Account holders/Charitable
Organisations
2 Account Opening Requirement KYC requirement as stipulated
3 Type of Account Savings with cheque book facility
4 Rate of Interest 2.5% p.a payable twice-yearly
5 Maintenance Charges K30/- per month
6 Minimum Balance Reqrmt K500/-
7 Minimum Balance Charge K25/-
8 Cheque Book charge 25 leaves –K 2.50 per leaf
50 leaves –K2.20 per leaf
9 SMS Alert Free
10 Internet Banking Free
11 Monthly Statement Free once per month
12 Duplicate/Interim Statement K25/- per page
13 Transaction Fee Free
14 E-statement Available - Free
15 Closure of a/c Free
16 Cash Deposits (At any IZB Branch) Free
17 Cash withdrawal Charge (at any IZB
branch)
Free
18 Issuance of Deposit Book K30/- per book
19 IZB Visa Chip Debit Card - Charges Issuance Fee-Free
Monthly Fee-Free
Renewal of Card -           Free
Card Replacement (damaged/lost)-
K100/- per card.
PIN Regeneration-Free
20 IZB ATMs Cash Withdrawals-K6/-
Balance Enquiry-Free
Mini Stmnts – K3/-
21 Other Bank’s VISA enabled ATMS in
Zambia
Cash Withdrawal -K12/-
Balance Enquiry –
K3/-
22 Other Banks VISA enabled ATMs (abroad) Cash Withdrawal – K25/-
Balance Enquiry – K10/-
23 Visa Dispute Fee Free, however, if the matter goes for arbitration, appropriate fees shall apply on a cost recovery basis.
24 ATM Cash Withdrawal Limit per day (at IZB ATM / other ATM) K10,000 per day (subject to balance available in account)
25 Purchase transaction Limit per day K25,000 per day (subject to bal available in a/c)
26 Online Payment Limit per day K15,000 per day (subject to bal available in a/c)
27 Return of cheques For financial reasons (Refer to Drawer) K 510/- per cheque
For other reasons - Free
28 Stop Payment Instructions K250/- per occasion

    Remittances (Kwacha)
  • Banker’s cheque
  • Cancellation of Banker’s cheque
  • Issuance of duplicate Banker’s cheques in lieu of lost cheque
  • Cancelling of lost Banker’s cheque
  • ii) Other remittances
  • Within IZB branches
  • RTGS – Manual
  • RTGS – Electronic
  • DDACC – Manual
  • DDACC - Electronic
  • DDACC – Bulk file/Salary processing - Manual
  • DDACC – Bulk file/Salary processing - Electronic
iii) Transfer of funds on closure of account
  • K 100/- plus VAT
  • K 50/-
  • K 75/-
  • K 100/-


  • Free
  • K 40/- per transaction
  • K 40/- per transaction
  • K25/- per transaction
  • K10/- per transaction
  • K25/- per transaction
  • K10/- per transaction
  • K50/- per transfer
Balance confirmation charges K50/- per certificate
Authentication/Authorisation/Verification
of other documents
K50/- per document for confirmation/ authorization
/verification of documents
Standing Order Charges
  • Setting up charges
  • Processing (internal) intra-bank
  • Processing (external) Inter-bank
  • Amendment
  • K50/-
  • K20/- per transaction
  • K40/- per transaction
  • Free
Dormant Account Free
Reactivation of Account (only if closed
within last 6 months)
Free
Photocopies at customer’s request K 10/- per page
Request for retrieval of paid cheque, deposit slip, transfer request or any Bank record. K 100/- per instrument
ZRA Online Tax Payment K25/- per transaction
NAPSA Online Payment K25/- per transaction