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Corporate Social Responsibility


The over 680 beneficiaries at the ceremony officiated by the Bank of Zambia Governor Dr Michael Gondwe. The women were from compounds around Lusaka namely 6 Miles, 10 Miles, Chawama, Mtendere, Mandevu, Garden, Lilanda and Chipata.


The Governor of the Bank of Zambia Dr Michael Gondwe during the ceremony of disbursing Loan Sanctions to the beneficiary groups in Lusaka

As part of our Corporate Social Investment and in accordance with the Bank of Zambia’s call for commercial banks to foster financial inclusion at a grassroots level and to supplement the Government’s efforts in poverty reduction and employment creation, the bank supports vulnerable women by extending loans to them under the Micro Credit Scheme through Self Help Groups.

The Bank has partnered and collaborates with Daughters of Mary Immaculate (DMI Sisters) who are working with over 2500 vulnerable women in high density compounds around Lusaka, Chilanga, Nyimba and Chipata.


Year Amount Disbursed Number of Self Help Groups Financed Number of Beneficiary Women
2011 ZMK 800 Million 20 400
2012 ZMK 1.5 Billion 47 900
2013 ZMW 2.2 Million 87 1500
2014 ZMW 1.0 Million 34 2180


The Governor of the Bank of Zambia Dr Michael Gondwe poses for a photo with members of staff at the Bank’s pavillion during the Financial Literacy Week Expo held at Levy Business Park in Lusaka

Promoting Financial Literacy


The Bank has been actively involved in activities aimed at promoting financial literacy recognising that it fosters financial inclusion in Zambia.

The Bank is fully committed to supporting the Government's and the Bank of Zambia strategic objectives of having a financially educated Zambian population with knowledge and skills to help them secure positive financial outcomes. Consistent with our Brand Promise of “SUPPORTING YOU, DEVELOPING ZAMBIA” the Bank has been playing its due role in this regard by upholding the value of approachability in its workings and by creating a product array, which inculcates a culture of savings across the demographics of the country's population, therefore, accelerating the achievements of Government's and Bank of Zambia's aspirations on financial inclusion.